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James City County is an Equal Opportunity Employer. Please read our EEO statement.
757-253-6680 | TTY: 1-800-877-8339 | TDD: Virginia Relay 711
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If you forgot your User ID, please send an email to [email protected] with the subject line of User ID/Password Request. We will send you your User ID and password to the email address you provided during registration. This link can take up to 30 minutes depending on the system. If you would like this reset sooner during business hours you can call 757-253-6680 to have someone reset your password.

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